[cisco-voip] 9971 VisualVoicemail fails Cisco_VisualVoicemail238.jar

Jason Aarons (AM) jason.aarons at dimensiondata.com
Thu Sep 20 19:03:30 EDT 2012 

Unity Connection 9.0.1 with 9971 running 9.3.1.33

I press the Visual Voicemail button and screen shows downloading latest verison, the a pop-up box

Application Not Available
Unable to open application.
Please try again later. If it
Continues to fail, contact your
Administrator.
OK.


Phone console logs report

03.455985  CVM-createAppData: [thread=installer MQThread][class=InstallerModule][function=InstallerModule::createAppData] Error while reading MIDlet Suite VisualVoicemail ( MIDlet Suite not Installed)
8699 WRN 16:58:03.458085  CVM-InstallerModule.Invalid Url: [thread=installer MQThread][class=cip.midp.midletsuite.InstallerModule][function=propertyChanged] Invalid Url(/midlets/VisualVoicemail/VisualVoicemail.jad?call_connect_delay=1000&log_level=info&voicemail_server=uc01-pub.jaarons.local(,specified for a MidletSuite
8700 NOT 16:58:04.005685  CVM-SessionUIModel.updateSessionList(): [thread=AWT-EventQueue-0][class=cip.sessionui.s] idle=true
8701 NOT 16:58:04.005832  CVM-SessionUIModel.updateSessionList(): [thread=AWT-EventQueue-0][class=cip.sessionui.s] idle=true
8702 NOT 16:58:04.005931  CVM-SessionUIModel.updateSessionList(): [thread=AWT-EventQueue-0][class=cip.sessionui.s] idle=true
8703 NOT 16:58:04.006018  CVM-SessionUIModel.updateSessionList(): [thread=AWT-EventQueue-0][class=cip.sessionui.s] idle=true
8704 NOT 16:58:23.820255  CVM-userio.Trace: [thread=AWT-EventQueue-0][class=cip.userio.InputManager] [TR]-----KeyEvent = Key:Messages (PRESSED)
8705 NOT 16:58:23.820411  CVM-userio.Trace: [thread=AWT-EventQueue-0][class=cip.userio.InputManager] [TR] InputManager current focus component-->cip.sessionui.d.a$c
8706 NOT 16:58:23.838805  CVM- MIDletAppFactory - func createAppData - installModule = null
8707 NOT 16:58:23.848841  CVM-MIDletAppFactory - func createAppData - appData = null
8708 NOT 16:58:23.848985  CVM-MIDletAppFactory - func createAppData - appData = cip.app.aw at 359bf93d
8709 ERR 16:58:23.883484  CVM-: [thread=messages MQThread][class=cip.msg.Messages] URL : device.settings.config.messagesurl
8710 NOT 16:58:23.894437  CVM-SessionUIModel.cancelCurrentFeatures: [thread=ApplicationManagerThread][class=cip.sessionui.s] [TR] child cancelled=false
8711 NOT 16:58:24.303517  CVM-SessionUIModel.updateSessionList(): [thread=AWT-EventQueue-0][class=cip.sessionui.s] idle=true
8712 NOT 16:58:24.303663  CVM-userio.Trace: [thread=AWT-EventQueue-0][class=cip.userio.InputManager] [TR] InputManager current focus component-->cip.sessionui.d.a$c
8713 NOT 16:58:25.368295  CVM-printMemoryStatus: [thread=AWT-EventQueue-0][class=cip.app.G4ApplicationManager] MEMORY UPDATE -- Max Memory: 16777216, usedSoFar: 5155184, Free: 11622032
8714 NOT 16:58:25.368443  CVM-appLaunchRequest: [thread=AWT-EventQueue-0][class=cip.app.G4ApplicationManager] Creating application module - Cisco/VisualVoicemail
8715 ERR 16:58:25.608397  CVM-4:58:25p|java.net.MalformedURLException: no protocol: /midlets/VisualVoicemail/VisualVoicemail.jad?call_connect_delay=1000&log_level=info&voicemail_server=uc01-pub.jaarons.local
               at java.net.URL.<init>(Ljava/net/URL;Ljava/lang/String;Ljava/net/URLStreamHandler;)V(Compiled Method)(Unknown Source)
               at java.net.URL.<init>(Ljava/net/URL;Ljava/lang/String;)V(Compiled Method)(Unknown Source)
               at java.net.URL.<init>(Ljava/lang/String;)V(Unknown Source)
               at cip.midp.midletsuite.InstallerModule.a(Ljava/lang/String;)Z(Unknown Source)
               at cip.midp.midletsuite.InstallerModule.a(Lcip/srvc/c;Lcip/midp/midletsuite/l;)V(Unknown Source)
               at cip.midp.midletsuite.b$b.a(Lcip/midp/midletsuite/b;Lcip/sys/y;)V(Unknown Source)
               at cip.midp.midletsuite.b$b.sinkMessage(Lcip/sys/y;)V(Unknown Source)
               at cip.sys.m.sinkMessage(Lcip/sys/y;)V(Unknown Source)
               at cip.sys.z.a(Lcip/sys/z$a;)Ljava/lang/Throwable;(Unknown Source)
               at cip.sys.z.b()V(Unknown Source)
               at cip.sys.l.run()V(Unknown Source)
               at java.lang.Thread.startup(Z)V(Unknown Sour
8716 ERR 16:58:25.608773  CVM-ce)
8717 WRN 16:58:25.609593  CVM-InstallerModule.CANNOT install midletsuite-either not a provisoned midletsuite or load not DEV load: [thread=installer MQThread][class=cip.midp.midletsuite.InstallerModule][function=installMIDletSuite] InstallerModule::installMIDletSuite--(CANNOT install midletsuite(),since it is either not a provisoned midletsuite or load not DEV load))
8718 NOT 16:58:25.999924  CVM-initializeSuite: [thread=Cisco/VisualVoicemail MQThread][class=class cip.midp.midletsuite.r][function=initializeSuite] Error opening /usr/local/flash0/RMS/appdb/Cisco_VisualVoicemail238.jar : java.util.zip.ZipException: No such file or directory
8719 ERR 16:58:26.002494  CVM-4:58:26p|java.lang.RuntimeException: Unable to initialize MIDlet suite
               at cip.midp.midletsuite.r.<init>(Ljava/lang/String;)V(Unknown Source)
               at cip.app.bn.a(Z)Lcip/comp/az;(Unknown Source)
               at cip.app.bn.a(ILcip/cfg/XmlServiceObject;)V(Unknown Source)
               at cip.midp.midletsuite.l$b.a(Lcip/midp/midletsuite/l;Lcip/sys/y;)V(Unknown Source)
               at cip.midp.midletsuite.l$b.sinkMessage(Lcip/sys/y;)V(Unknown Source)
               at cip.sys.m.sinkMessage(Lcip/sys/y;)V(Unknown Source)
               at cip.sys.z.a(Lcip/sys/z$a;)Ljava/lang/Throwable;(Unknown Source)
               at cip.sys.z.b()V(Unknown Source)
               at cip.sys.l.run()V(Unknown Source)
               at java.lang.Thread.startup(Z)V(Unknown Source)
8720 WRN 16:58:26.003054  CVM-openMIDletSuite: [thread=Cisco/VisualVoicemail MQThread][class=MIDletSuiteLauncher][function=openMIDletSuite] Error while creating Suite Runner/usr/local/flash0/RMS/appdb/Cisco_VisualVoicemail238.jar
8721 NOT 16:58:27.664737  CVM-Softkey is Released over : [thread=AWT-EventQueue-0][class=cip.app.n] OK
8722 NOT 16:58:27.861052  CVM-Focus Base is class cip.comp.bh
8723 NOT 16:58:32.258988  CVM-Select returned
8724 NOT 16:58:32.869993  CVM-Select returned
8725 NOT 16:58:32.912576  CVM-Calling enable listening for incoming http connections
8726 NOT 16:58:36.223329  CVM-Select returned
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