[cisco-voip] Transfer using BLF Speed Dial on 9.1

[Matthew Loraditch]

Thanks all! TAC case is open.


Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


From: Nate VanMaren [mailto:VanMarenNP at ldschurch.org]
Sent: Tuesday, April 02, 2013 12:40 PM
To: Matthew Loraditch; cisco-voip at puck.nether.net
Subject: RE: Transfer using BLF Speed Dial on 9.1

You'll want the latest es of 9-3-2, which last I knew was ES12

CSCud07738 is the bug you're seeing, fixed in ES 5, but there a lots of bugs dealing with on-hook dialing, that you'll want newer code for.

From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com]
Sent: Tuesday, April 02, 2013 10:35 AM
To: Nate VanMaren; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: Transfer using BLF Speed Dial on 9.1

Thanks, does anyone have the Bug ID or ES revision I need to ask for?


Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


From: Nate VanMaren [mailto:VanMarenNP at ldschurch.org]
Sent: Tuesday, April 02, 2013 12:32 PM
To: Matthew Loraditch; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: Transfer using BLF Speed Dial on 9.1

Yeah it's a bug in the 9951 firmware.  Open up a case and get the ES.

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Tuesday, April 02, 2013 10:22 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Transfer using BLF Speed Dial on 9.1

9951 with CKEM, buttons setup as Speed Dial BLFs,  User gets the call, hits transfer, hits the speed dial, hitting transfer again does not complete the call, nor does the transfer softkey appear, a new call has been created.
Dialing the destination manually works fine. I can replicate this on two different systems.

Has anyone seen this before?

Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>




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