[cisco-voip] Can't update PAB, fast dials from phones

Eric Pedersen PedersenE at bennettjones.com
Wed Apr 10 11:31:04 EDT 2013


We upgraded to the latest CUCM 9.1 (9.1.1.20000-5) and now people cannot edit their personal address book and fast dials from their phone, which is especially problematic since fast dial functionality was taken out of the user pages.  This is a known bug, CSCue60831, that the PAB cannot be updated from CUCM subscribers.  Can I change the Personal Directory phone service to use the URL on the publisher, i.e. "http://<Pub IP>:8080/ccmpd/pdCheckLogin.do?name=#DEVICENAME#"? Will I run into any problems? I didn't get a clear answer from TAC.

Thanks,
Eric


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