[cisco-voip] How to trace failed calls on the CUCM?

Zoltan.Kelemen at Emerson.com Zoltan.Kelemen at Emerson.com
Mon Apr 15 11:18:16 EDT 2013


Hi,

I'm trying to trace the reason some calls fail on my CUCM cluster, inbound from a SIP trunk.

The CUBE says it gets 404 from the cluster, but doing a DNA trace on the cluster says that call from the trunk should be routed.
I was trying to locate the call with a session trace using RTMT, but I can't find the call. It just does not seem to appear in the list of calls (they may be for completed calls only?).

Any ideas would be welcome.

Thanks,

Zoltan Kelemen
Emerson

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