[cisco-voip] How to trace failed calls on the CUCM?

[Heim, Dennis]

Can your cube actually reach your cucm nodes?

Dennis Heim | Sr. Unified Collaboration Team Lead
World Wide Technology | 314.212.1814 | dennis.heim at wwt.com<mailto:dennis.heim at wwt.com>
"Creating Impact, Ignition & Scalability"

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Zoltan.Kelemen at Emerson.com
Sent: Monday, April 15, 2013 11:18 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] How to trace failed calls on the CUCM?

Hi,

I'm trying to trace the reason some calls fail on my CUCM cluster, inbound from a SIP trunk.

The CUBE says it gets 404 from the cluster, but doing a DNA trace on the cluster says that call from the trunk should be routed.
I was trying to locate the call with a session trace using RTMT, but I can't find the call. It just does not seem to appear in the list of calls (they may be for completed calls only?).

Any ideas would be welcome.

Thanks,

Zoltan Kelemen
Emerson

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20130415/e82bf4e6/attachment.html>