[cisco-voip] Unity Connection 9.1 License - Basic / Enhanced / CUWL

Matthew Loraditch MLoraditch at heliontechnologies.com
Fri Apr 19 11:36:08 EDT 2013


UC 9 licensing is just shall we say fun for CUCM
Unity Connection is actually pretty simple and still licenses the same as far as what you purchase.
Basic Messaging is your regular voicemail user with all features, UM, Inbox, etc
Enhanced adds SRSV  functionality
SpeechConnect is the Voice Enabled Auto Attendant Functionality
SpeechView is Basic Transcription
SpeechView Pro is above plus Human Assisted Transcription on messages with more difficult audio.
CUWL Gives you Basic and Enhanced functionality
SpeechConnect and SpeechView are separate add-ons.

Video Messaging I have heard nothing about besides it's coming sometime, I wouldn't be surprised to see it in 10.0 later this  year.
I haven't seen a doc that directly ties this all together.



Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA

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Timonium, MD 21093

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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Haas, Neal
Sent: Friday, April 19, 2013 10:43 AM
To: Pawlowski, Adam; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity Connection 9.1 License - Basic / Enhanced / CUWL

Can't wait to get a video voicemail from Jocelyn Wildenstein :>


Neal

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Pawlowski, Adam
Sent: Friday, April 19, 2013 7:39 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Unity Connection 9.1 License - Basic / Enhanced / CUWL

I'm trying to get some better feel for Unity Connection 9's licensing tiers. I've been through the wringer with a couple of vendors who are not up to snuff on the UC9 licensing, and wanted to see if I can get some better insight from someone who perhaps knows and is willing to share :) .

Based on the UC9.0 Licensing Overview sheet, there's "basic messaging" and then there's the ports for transcription. There's not really any good information about the differences between the various tiers. But, ELM has revealed some interesting other thoughts and options. It looks like the CUWL users get Video Messaging, which isn't a feature that's available at this time but based on some sleuthing was targeted for later this year. There's some reference to SpeechConnect ports, and having to order them, and yet, Unity Connection 9.1 itself has not mentioned that need in any way, and the Text-To-Speech seems to work just fine, so I'm not getting what the point of those are. I'm seeing an Enhanced user tier for messaging, that I can't find anything out about, other than it's about $25 more per user , on list.

Am I missing a UC 9.1 licensing primer somewhere? I do know I need to find a partner/account person who will cough it up, but, what I'm getting is that many of them are not on the bleeding edge, and we're into dark territory. I just figured I would ask before I did something dumb or missed out on something vital.

Thanks,


Adam P
CIT/NCS University at Buffalo
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