[cisco-voip] Using DTMF # as input for Company Directory w/ CVP and ICM

[Ryan Burtch]

Generally, when I add the string for numeric values, I use:
 Call.user.microapp.caller_input ==1, but I put the Pound in quotes and ICM
took the config, but the call failed when I Called and hit #.  Idk what the
issues is. :\





Sincerely,

Ryan Burtch


On Wed, Jul 31, 2013 at 3:25 PM, Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> I'm no UCCE person, but would it require the value to be enclosed in
> quotes?
>
> Example: Call.user.microapp.caller_input == "#"
>
> How does it look when you want to check equality for a numeric value?
>
> Example:  Call.user.microapp.caller_input == 1  OR
> Call.user.microapp.caller_input == "1"
>
>
> On Tue, Jul 30, 2013 at 10:39 AM, Ryan Burtch <rburtch3 at gmail.com> wrote:
>
>> All:
>>
>> I'm trying to use DTMF # as an input in a CVP Menu to direct callers to a
>> company directory.  I have already changed the VXML termchar value to A, in
>> CVP Studio, but when I try to add Call.user.microapp.caller_input==#  to my
>> if statement in ICM, it gives me an error (see below).
>>
>> Does anyone know the proper config in ICM to get it to access the CED of
>> # when returning from CVP?
>>
>>
>>
>> Sincerely,
>>
>> Ryan Burtch
>>
>> [image: Inline image 1]
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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