[cisco-voip] Using DTMF # as input for Company Directory w/ CVP and ICM

[Anthony Holloway]

I read that you are all set, but I couldn't help but notice the typo in
your screenshot.

Your If node for the octothorpe reads:  If Call.user.microapp.caller_input
= "#"

That is not checking for equality, that is changing the value of the
caller_input variable.  Anytime you execute an assignment expression in
Java, the result is the value of the expression.  And in some languages,
not Java, any positive non null value is true.

Just checking.  I wouldn't want you to get into a false sense of this
working, when you have a looming bug in your code.

Also, it looks like the "Call.user.microapp.caller_input" is not a special
case for storing actual CED, rather some String variable that
someone/something assigns during the microapp execution.  Therefore, is it
possible there could be a configuration error like the following?

Menu
Option 1
Call.user.microapp.caller_input = "1"
Option 2
Call.user.microapp.caller_input = "2"
Option #
Call.user.microapp.caller_input = "2"

If you're pressing # but the conditional is saying you pressed 0, it's
possible there is a typo somewhere.  I'm only still suggesting things,
because in the 15 years I have been programming, I have never seen the
order of an IF check on the same variable produce different results.  So,
forgive me if I'm a bit skeptical.  I'm just trying to look out for you.


On Thu, Aug 1, 2013 at 1:40 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:

> Dustin:
>
> I have already set the termchar to blank and Z, but that didn't work
> either.  When I put ICM in monitor mode, it shows that I am pressing 0
> instead of #. See below. Anyone else have any ideas?
>
> [image: Inline image 1]
> [image: Inline image 2]
>
>
>
>
> Sincerely,
>
> Ryan Burtch
>
>
> On Thu, Aug 1, 2013 at 2:17 PM, Dustin S Fowler <dustin.s.fowler at gmail.com
> > wrote:
>
>> Ryan,
>>
>> Maybe this can help. It talks about changing the termchar to an empty
>> value or Z to be able to use # (pound) in an application.
>>
>>
>> http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/1561451
>>
>> Dustin S Fowler
>> dustin.s.fowler at gmail.com
>> 954-562-0209
>>
>>
>>
>> On Aug 1, 2013, at 1:30 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:
>>
>> Generally, when I add the string for numeric values, I use:
>>  Call.user.microapp.caller_input ==1, but I put the Pound in quotes and
>> ICM took the config, but the call failed when I Called and hit #.  Idk what
>> the issues is. :\
>>
>>
>>
>>
>>
>> Sincerely,
>>
>> Ryan Burtch
>>
>>
>> On Wed, Jul 31, 2013 at 3:25 PM, Anthony Holloway <
>> avholloway+cisco-voip at gmail.com> wrote:
>>
>>> I'm no UCCE person, but would it require the value to be enclosed in
>>> quotes?
>>>
>>> Example: Call.user.microapp.caller_input == "#"
>>>
>>> How does it look when you want to check equality for a numeric value?
>>>
>>> Example:  Call.user.microapp.caller_input == 1  OR
>>> Call.user.microapp.caller_input == "1"
>>>
>>>
>>> On Tue, Jul 30, 2013 at 10:39 AM, Ryan Burtch <rburtch3 at gmail.com>
>>> wrote:
>>>
>>>> All:
>>>>
>>>> I'm trying to use DTMF # as an input in a CVP Menu to direct callers to
>>>> a company directory.  I have already changed the VXML termchar value to A,
>>>> in CVP Studio, but when I try to add Call.user.microapp.caller_input==#  to
>>>> my if statement in ICM, it gives me an error (see below).
>>>>
>>>> Does anyone know the proper config in ICM to get it to access the CED
>>>> of # when returning from CVP?
>>>>
>>>>
>>>>
>>>> Sincerely,
>>>>
>>>> Ryan Burtch
>>>>
>>>> <image.png>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>> _______________________________________________
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>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>>
>
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