[cisco-voip] Contact Center Wav Files

[Anthony Holloway]

Have you looked at the system prompts off UCCX/IP-IVR?

You can download them here:  https://supportforums.cisco.com/docs/DOC-13933

I found a few that would match up to your list, unfortunately, not all of
them:


   - MainMenu = AA/AAMainMenu.wav
   - NormalGreeting = ICD/ICDWelcome.wav
   - NoAgtsLoggedIn = ICD/ICDQueue.wav
   - Closed Greeting =
   - Holiday Greeting =
   - Queue Music =
   - Queue Announcement = ICM/ICMVisibleQAnn1.wav


Good luck.



On Wed, Aug 21, 2013 at 11:30 AM, Ryan Burtch <rburtch3 at gmail.com> wrote:

> All:
>
> I'm creating some training videos and wanted to know if anyone has some
> 'Real-World' Contact Center Wav Files that they could send me.  I'm not
> sure if this is a legal request, so please forgive my ignorance.
>
> I need a the following Wav Files:
>
> - MainMenu
> - Normal Greeting
> - NoAgtsLoggedIn
> - Closed Greeting
> - Holiday Greeting
> - Queue Music
> - Queue Announcement
>
> I realize I could create these myself, but I'm just looking for something
> that is a bit more professional.
>
>
>
> Sincerely,
>
> Ryan Burtch
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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