[cisco-voip] CUEAC 9.0

[Erick Wellnitz]

It is Windows 7 64 bit.

I want to be clear before I go back to the offices and  tell them I have a
solution for them.

Setting "No Calls" will display the caller's ID rather than the Operator's
ID when doing blind transfers.


On Wed, Aug 21, 2013 at 4:40 PM, Jamie Gale -X (jamgale - Arc Solutions at
Cisco) <jamgale at cisco.com> wrote:

>  What OS is this on? It looks like you are running this on the server.
>
>  You no longer need to change this directly in the registry as the option
> is now in the preferences. Go to Options-->Preferences-->Advanced and
> select "No calls".
>
>  The location has actually changed in V9, it should be I see it under
> HKLM\SOFTWARE\Wow6432Node\Arc Solutions\Call Connect\Operator\Preferences.
>
> Kind Regards
>
> Jamie Gale
> Technical Marketing Engineer, Cisco Unified Attendant Consoles
> Arc Solutions, onsite at Cisco
> jamgale at cisco.com
> D +1 919 392 4671
> M +1 919 699 4910
>
> *Find our new Cisco Unified Attendant Console End User training videos at
> **
> https://www.youtube.com/channel/UC3jC1gmgsRWPR4PLR2VWBhA?feature=CCQQwRs%3D
> *
>
> *Join the Cisco Unified Attendant Console Forum at Arc Solutions!
> http://forum.arcsolutions.com/forumdisplay.php?f=4*
>
>  On Aug 21, 2013, at 5:33 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>
>  wrote:
>
>  It is absent under HKLM and adding it does not do anything.
>
> We see it under HK_Users\<user
> sid>\Software\Classes\VirtualStore\MACHINE\SOFTWARE\Wow6432Node\Arc
> Solutions\\Call Connect\Operator\Preferences
>
>
> On Wed, Aug 21, 2013 at 4:18 PM, Jamie Gale -X (jamgale - Arc Solutions at
> Cisco) <jamgale at cisco.com> wrote:
>
>> Erick,
>>
>>  This is still located under HKLM, what is the full location you are
>> seeing?
>>
>>  I see it under HKLM\SOFTWARE\Wow6432Node\Arc Solutions\Call
>> Connect\Operator\Defaults
>>
>> Kind Regards
>>
>> Jamie Gale
>> Technical Marketing Engineer, Cisco Unified Attendant Consoles
>> Arc Solutions, onsite at Cisco
>> jamgale at cisco.com
>> D +1 919 392 4671
>> M +1 919 699 4910
>>
>> *Find our new Cisco Unified Attendant Console End User training videos
>> at **
>> https://www.youtube.com/channel/UC3jC1gmgsRWPR4PLR2VWBhA?feature=CCQQwRs%3D
>> *
>>
>> *Join the Cisco Unified Attendant Console Forum at Arc Solutions!
>> http://forum.arcsolutions.com/forumdisplay.php?f=4*
>>
>>  On Aug 21, 2013, at 3:56 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>
>> wrote:
>>
>>  Windows 64 bit and CUEAC 9.0...
>>
>> The Driect Transfers value is located in hkey_users.
>>
>> This poses a huge problem with making sure blind transfers work uniformly
>> no matter which user is logged in.
>>
>> Is there some way to get these values in hkey_local_machine so we don't
>> have to touch the registry every time a new user logs in to the PC for
>> reception duty?
>>  _______________________________________________
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>>
>>
>
>
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