[cisco-voip] 8831 registration problems with 9.1.1a

[Erick B.]

Brian, I sent you the console logs. Thanks.


On Thu, Aug 29, 2013 at 1:12 PM, Erick B. <erickbee at gmail.com> wrote:

> Yea, let me do that.
>
> It seems if I shutdown the switchport for 2-3 minutes then bring it back
> up it stays up, if a quick shut/no shut is done then it doesn't come up or
> may register for a minute then go back unregistered.
>
>
> On Thu, Aug 29, 2013 at 1:02 PM, Brian Meade (brmeade) <brmeade at cisco.com>wrote:
>
>>  Eric,****
>>
>> ** **
>>
>> Can you collect console logs covering the time period of it going from
>> working to nonworking?****
>>
>> ** **
>>
>> Thanks,****
>>
>> Brian Meade****
>>
>> ** **
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>> Behalf Of *Erick B.
>> *Sent:* Thursday, August 29, 2013 1:24 PM
>> *To:* voip puck
>> *Subject:* [cisco-voip] 8831 registration problems with 9.1.1a****
>>
>> ** **
>>
>> Does anyone know if there are issues with sip8831.9-3-3-3****
>>
>>  firmware on 8831 model phone and network/VLAN connection?****
>>
>> ** **
>>
>> Had a 8831 working for a month or so fine with 9.1.1a (9.1.1.20000-5) and
>> now it won't register reliably. If I shutdown the switchport and such a few
>> times it registers again, sometimes for 1-2 minutes or might stay up and
>> work fine until it is unplugged or reset again.****
>>
>> ** **
>>
>> I set the switchport access vlan to be in voice vlan directly to (removed
>> switchport voice vlan) and that seemed to help but same thing happened the
>> next day. ****
>>
>> ** **
>>
>> Not finding any release notes for the 9.3.3.5 firmware and there is a
>> cisco support forum post suggesting a upgrade to 9.1.2 call manager fixes
>> this issue.****
>>
>> ** **
>>
>> Device Pack 9.1.1.21017-2 used to add support for this. ****
>>
>> ** **
>>
>> Thanks****
>>
>
>
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