[cisco-voip] 8831 registration problems with 9.1.1a

[Erick B.]

Yea, let me do that.

It seems if I shutdown the switchport for 2-3 minutes then bring it back up
it stays up, if a quick shut/no shut is done then it doesn't come up or may
register for a minute then go back unregistered.


On Thu, Aug 29, 2013 at 1:02 PM, Brian Meade (brmeade) <brmeade at cisco.com>wrote:

>  Eric,****
>
> ** **
>
> Can you collect console logs covering the time period of it going from
> working to nonworking?****
>
> ** **
>
> Thanks,****
>
> Brian Meade****
>
> ** **
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Erick B.
> *Sent:* Thursday, August 29, 2013 1:24 PM
> *To:* voip puck
> *Subject:* [cisco-voip] 8831 registration problems with 9.1.1a****
>
> ** **
>
> Does anyone know if there are issues with sip8831.9-3-3-3****
>
>  firmware on 8831 model phone and network/VLAN connection?****
>
> ** **
>
> Had a 8831 working for a month or so fine with 9.1.1a (9.1.1.20000-5) and
> now it won't register reliably. If I shutdown the switchport and such a few
> times it registers again, sometimes for 1-2 minutes or might stay up and
> work fine until it is unplugged or reset again.****
>
> ** **
>
> I set the switchport access vlan to be in voice vlan directly to (removed
> switchport voice vlan) and that seemed to help but same thing happened the
> next day. ****
>
> ** **
>
> Not finding any release notes for the 9.3.3.5 firmware and there is a
> cisco support forum post suggesting a upgrade to 9.1.2 call manager fixes
> this issue.****
>
> ** **
>
> Device Pack 9.1.1.21017-2 used to add support for this. ****
>
> ** **
>
> Thanks****
>
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