[cisco-voip] 8831 registration problems with 9.1.1a

[Brian Meade (brmeade)]

Eric,

Can you collect console logs covering the time period of it going from working to nonworking?

Thanks,
Brian Meade

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick B.
Sent: Thursday, August 29, 2013 1:24 PM
To: voip puck
Subject: [cisco-voip] 8831 registration problems with 9.1.1a

Does anyone know if there are issues with sip8831.9-3-3-3
 firmware on 8831 model phone and network/VLAN connection?

Had a 8831 working for a month or so fine with 9.1.1a (9.1.1.20000-5) and now it won't register reliably. If I shutdown the switchport and such a few times it registers again, sometimes for 1-2 minutes or might stay up and work fine until it is unplugged or reset again.

I set the switchport access vlan to be in voice vlan directly to (removed switchport voice vlan) and that seemed to help but same thing happened the next day.

Not finding any release notes for the 9.3.3.5 firmware and there is a cisco support forum post suggesting a upgrade to 9.1.2 call manager fixes this issue.

Device Pack 9.1.1.21017-2 used to add support for this.

Thanks
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