[cisco-voip] Phone Button Layouts or: How I Learned to Stop Worrying and Love the Phone

[Lelio Fulgenzi]

I thought this was an interesting video about how the phone button layout was finally selected, and why the calculator layout was not selected. 

http://www.youtube.com/watch?v=kCSzjExvbTQ 

Here is the first document they refer to in the video. 

Human Factors Engineering Studies of the Design and Use of Pushbutton Telephone Sets 

http://www3.alcatel-lucent.com/bstj/vol39-1960/articles/bstj39-4-995.pdf 

The second seems to be protected by copyright and is not available easily. 




--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Data Centre and Communications Facilities 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20130830/5c956476/attachment.html>