[cisco-voip] Jump upgrade/DRS licensing bug

Ed Leatherman ealeatherman at gmail.com
Fri Aug 30 10:22:37 EDT 2013


Good morning,

I'm running through the jump upgrade in my lab for a regional campus so
that I get all the steps correct. I have the UCS hardware they will upgrade
to + VMWare installed, and everything on isolated lab network.

So I took a known good backup of their production CUCM (3 nodes). Installed
7.1.5 into VMWare per the jump document, and restored the DRS backup onto
it, rebooted subs, rebooted pub; everything went smoothly and I can setup a
few phones on this isolated network and register/call, database happy etc.

However now when I go to load new firmware for 9.1 or upgrade the VM to
9.1.2, I get the following from the command line:
Upgrades are prohibited during license grace period

which seems to be related to
CSCtb86875<https://www.cisco.com/cisco/psn/bssprt/bss?searchType=bstbugidsearch&page=bstBugDetail&BugID=CSCtb86875>

Licensing page on CUCM doesn't show any issues.

Are other people running into this? I thought I was following through the
guide closely, but it doesn't mention anything about needing to rehost the
7.1 license files or have TAC root in to delete a file during the upgrade.

Since we're likely to run through this exercise a few times (this issue is
exactly why I'm running through it in lab to begin with).. I don't know if
its kosher for me to keep asking licensing to rehome it, since this isn't
the production system. But I guess I will if i need to :)

Where am I going wrong here, or is this normal?

-- 
Ed Leatherman
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