[cisco-voip] Jump upgrade/DRS licensing bug

Justin Steinberg jsteinberg at gmail.com
Fri Aug 30 12:16:54 EDT 2013


there is a COP file that you need to install on 7.1.5 that will disable the
licensing and allow you to goto 9.12


On Fri, Aug 30, 2013 at 10:22 AM, Ed Leatherman <ealeatherman at gmail.com>wrote:

> Good morning,
>
> I'm running through the jump upgrade in my lab for a regional campus so
> that I get all the steps correct. I have the UCS hardware they will upgrade
> to + VMWare installed, and everything on isolated lab network.
>
> So I took a known good backup of their production CUCM (3 nodes).
> Installed 7.1.5 into VMWare per the jump document, and restored the DRS
> backup onto it, rebooted subs, rebooted pub; everything went smoothly and I
> can setup a few phones on this isolated network and register/call, database
> happy etc.
>
> However now when I go to load new firmware for 9.1 or upgrade the VM to
> 9.1.2, I get the following from the command line:
> Upgrades are prohibited during license grace period
>
> which seems to be related to CSCtb86875<https://www.cisco.com/cisco/psn/bssprt/bss?searchType=bstbugidsearch&page=bstBugDetail&BugID=CSCtb86875>
>
> Licensing page on CUCM doesn't show any issues.
>
> Are other people running into this? I thought I was following through the
> guide closely, but it doesn't mention anything about needing to rehost the
> 7.1 license files or have TAC root in to delete a file during the upgrade.
>
> Since we're likely to run through this exercise a few times (this issue is
> exactly why I'm running through it in lab to begin with).. I don't know if
> its kosher for me to keep asking licensing to rehome it, since this isn't
> the production system. But I guess I will if i need to :)
>
> Where am I going wrong here, or is this normal?
>
> --
> Ed Leatherman
>
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>
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