[cisco-voip] Cisco Call Center Agent Disappears

[Anthony Holloway]

Just a shot in the dark here, because you didn't mention it, but what if
the normal user has switched their window preference to stealth?

If this is the case, then after the login, you can check the task manager
for the running process or look in the system tray for the icon.

Details on window preferences are in the CAD End User Guide, Page 30:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_0/user/guide/cad90ccxug.pdf



On Tue, Dec 3, 2013 at 12:58 PM, Collopy, Alan <
Alan.Collopy at cambridgetrust.com> wrote:

>  Hello,
>
>         I have a strange issue happening.  I install the Cisco Desktop
> Agent, version 9.0, onto a user's PC (Windows XP).  When the user logs in,
> the agent application completely disappears.
>         The user is a local admin to the machine.   If I right-click on
> the agent icon, and "run as administrator", enter in the local admin
> account, the Agent application opens and works okay.
>
> Any thoughts?
>
> Thank you,  Alan
>
>
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