[cisco-voip] ARC Attendant Console 5.1 - remotely updating/adding new greeting

[Tim Smith]

Hi

If you only have a few recorded prompts, you can go into your arc voice connect directory on server.
There will be a bunch of WAV files
Listen to them til you identify the one you want to update. Back up the old one. Just put your new file there with same name.

Cheers,

Tim



> On 24 Dec 2013, at 6:57 pm, "GR" <grccie at gmail.com> wrote:
> 
> Anyone knows how to remotely add a .wav file (have no local phone)
> 
> Sent from my iPhone
> 
>> On 18 Dec 2013, at 5:50 pm, GR <grccie at gmail.com> wrote:
>> 
>> Hi Tim,
>> 
>> Thank you for your response.
>> 
>> Its just a standalone server. I was just trying to add break hours and noticed all options have gone grey.
>> 
>> I will then look for a way to record the greeting and play for the break hours. 
>> 
>> GR
>> Sent from my iPhone
>> 
>>> On 18 Dec 2013, at 5:07 pm, Tim Smith <tim.smith at enject.com.au> wrote:
>>> 
>>> Hi,
>>> 
>>> Do you have resilience?
>>> You aren't trying to update the subscriber are you?
>>> 
>>> How do you want to update the greetings? With a pre-recorded wav file? Or through the phone?
>>> 
>>> Cheers,
>>> 
>>> Tim
>>> 
>>> -----Original Message-----
>>> From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of GR
>>> Sent: Wednesday, 18 December 2013 4:24 PM
>>> To: cisco-voip (cisco-voip at puck.nether.net)
>>> Subject: [cisco-voip] ARC Attendant Console 5.1
>>> 
>>> Hi All,
>>> 
>>> I am trying to update the config but all the options etc are greyed out. I have checked the licenses are not in violation. Any idea whats the issue.
>>> 
>>> Also anyone has a manual etc. for updating/recording greetings for the holiday period. 
>>> 
>>> GR
>>> 
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
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