[cisco-voip] ARC Attendant Console 5.1 - remotely updating/adding new greeting

[GR]

Thank you Tim - appreciate it - just before got your email realised what you were explaining - tried and its working ... Thx again for the tip..

Have a merry xmas and happy new year...

Sent from my iPhone

> On 24 Dec 2013, at 10:43 pm, Tim Smith <tim.smith at enject.com.au> wrote:
> 
> Hi
> 
> If you only have a few recorded prompts, you can go into your arc voice connect directory on server.
> There will be a bunch of WAV files
> Listen to them til you identify the one you want to update. Back up the old one. Just put your new file there with same name.
> 
> Cheers,
> 
> Tim
> 
> 
> 
>> On 24 Dec 2013, at 6:57 pm, "GR" <grccie at gmail.com> wrote:
>> 
>> Anyone knows how to remotely add a .wav file (have no local phone)
>> 
>> Sent from my iPhone
>> 
>>> On 18 Dec 2013, at 5:50 pm, GR <grccie at gmail.com> wrote:
>>> 
>>> Hi Tim,
>>> 
>>> Thank you for your response.
>>> 
>>> Its just a standalone server. I was just trying to add break hours and noticed all options have gone grey.
>>> 
>>> I will then look for a way to record the greeting and play for the break hours. 
>>> 
>>> GR
>>> Sent from my iPhone
>>> 
>>>> On 18 Dec 2013, at 5:07 pm, Tim Smith <tim.smith at enject.com.au> wrote:
>>>> 
>>>> Hi,
>>>> 
>>>> Do you have resilience?
>>>> You aren't trying to update the subscriber are you?
>>>> 
>>>> How do you want to update the greetings? With a pre-recorded wav file? Or through the phone?
>>>> 
>>>> Cheers,
>>>> 
>>>> Tim
>>>> 
>>>> -----Original Message-----
>>>> From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of GR
>>>> Sent: Wednesday, 18 December 2013 4:24 PM
>>>> To: cisco-voip (cisco-voip at puck.nether.net)
>>>> Subject: [cisco-voip] ARC Attendant Console 5.1
>>>> 
>>>> Hi All,
>>>> 
>>>> I am trying to update the config but all the options etc are greyed out. I have checked the licenses are not in violation. Any idea whats the issue.
>>>> 
>>>> Also anyone has a manual etc. for updating/recording greetings for the holiday period. 
>>>> 
>>>> GR
>>>> 
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