[cisco-voip] ARC Attendant Console 5.1 - remotely updating/adding new greeting

GR grccie at gmail.com
Tue Dec 24 06:44:12 EST 2013


Plz ignore the below email - Tim had pretty much explained - sorry for the spam and being dense...

Sent from my iPhone

> On 24 Dec 2013, at 9:56 pm, GR <grccie at gmail.com> wrote:
> 
> Anyone knows how to remotely add a .wav file (have no local phone)
> 
> Sent from my iPhone
> 
>> On 18 Dec 2013, at 5:50 pm, GR <grccie at gmail.com> wrote:
>> 
>> Hi Tim,
>> 
>> Thank you for your response.
>> 
>> Its just a standalone server. I was just trying to add break hours and noticed all options have gone grey.
>> 
>> I will then look for a way to record the greeting and play for the break hours. 
>> 
>> GR
>> Sent from my iPhone
>> 
>>> On 18 Dec 2013, at 5:07 pm, Tim Smith <tim.smith at enject.com.au> wrote:
>>> 
>>> Hi,
>>> 
>>> Do you have resilience?
>>> You aren't trying to update the subscriber are you?
>>> 
>>> How do you want to update the greetings? With a pre-recorded wav file? Or through the phone?
>>> 
>>> Cheers,
>>> 
>>> Tim
>>> 
>>> -----Original Message-----
>>> From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of GR
>>> Sent: Wednesday, 18 December 2013 4:24 PM
>>> To: cisco-voip (cisco-voip at puck.nether.net)
>>> Subject: [cisco-voip] ARC Attendant Console 5.1
>>> 
>>> Hi All,
>>> 
>>> I am trying to update the config but all the options etc are greyed out. I have checked the licenses are not in violation. Any idea whats the issue.
>>> 
>>> Also anyone has a manual etc. for updating/recording greetings for the holiday period. 
>>> 
>>> GR
>>> 
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip



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