[cisco-voip] Call Recording for CUCM

[Nicholas Samios]

NICE is IMO the market leader for interaction recording.

We have a centralised active recording solution deployed across 7 CUCM clusters, including tele/remote workers, utilising the Built-In-Bridge function of CUCM phones.

NICE also support trunk (span) based deployments but if you have the opportunity to deploy a new interaction recording solution definitely go active - span makes your network admin cry.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Isamar Maia
Sent: Monday, 18 February 2013 2:09 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Call Recording for CUCM

Hi Folks,

Which are the market options for call recording with CUCM beside of Zoom ?

Thanks,


-- 
Isamar Maia
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Skype ID: isamar.maia

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