[cisco-voip] Differences between DRS and CDR SFTP activities

[Abdul Salam]

CDR Repository Manager  logs shows the sftp transaction and I think two consecutive failures triggers an alert in syslog

Sent from my iPhone

On 23-Feb-2013, at 12:44 AM, "Erick B." <erickbee at gmail.com> wrote:

> I have noticed a difference to with the DRS and CDR SFTP jobs, going to a NetApp. DRS worked fine but CDR billing job had issues with NetApp and moved CDR to use Windows server with different SFTP server. Something on my to-do list of things to figure out one of these days...  
> 
> 
> On Fri, Feb 22, 2013 at 1:06 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>> hmmm, never thought about collecting those. i'll go look right now. but here's what I see from the syslog host we're sending events to:
>> 
>> Feb 21 13:24:09 iptccm105.cs.uoguelph.ca 2272: : : 697: Feb 21 18:24:09.952 UTC :  %CCM_CDR_REP-CDRREP-3-CDRFileDeliveryFailureContinues: (s)FTP delivery of CDR files failed on retries. BillingServerAddress:blackjack.cs.uoguelph.ca App ID:Cisco CDR Repository Manager Cluster ID: Node ID:iptccm105
>> 
>> 
>> 
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it. 
>>                               - LFJ (with apologies to Mr. Popeil)
>> 
>> 
>> From: "Ryan Ratliff" <rratliff at cisco.com>
>> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
>> Cc: cisco-voip at puck.nether.net
>> Sent: Friday, February 22, 2013 2:01:13 PM
>> Subject: Re: [cisco-voip] Differences between DRS and CDR SFTP activities
>> 
>> 
>> What do the logs for CDR Repository Manager (or CDR Agent, I don't recall offhand which one does the sftp) say about why it's failing?   The only immediate difference I can think of is the nature of the files being written though that doesn't really explain why filesystem ownership has an impact.
>> 
>> -Ryan
>> 
>> On Feb 22, 2013, at 1:42 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>> 
>> 
>> So, we've set up an SFTP server on a linux box and setup a (mounted) filesystem where a user is not the owner, but part of the group that has rw access. WinSCP works fine, user is able to write files. DRS is fine, backups work fine. CDR billing server does not work, transfers fail with partially written files and then others don't go through at all.
>> 
>> The only way we got CDR transfers to work, was when use used a local filesystem where the user was the owner used a user owned the mounted filesystem it worked. Again, DRS works fine without any of these issues.
>> 
>> Can anyone speak to the nuances between the DRS SFTP process and the CDR SFTP process and why one would work and one would not?
>> 
>> 
>> 
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it. 
>>                               - LFJ (with apologies to Mr. Popeil)
>> 
>> 
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>> 
>> 
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