[cisco-voip] Differences between DRS and CDR SFTP activities

[Erick B.]

Ahh.. I recall one more thing from when I was trying to do this, is the
first few CDR files would show up on the NetApp but then it would just
stop...


On Fri, Feb 22, 2013 at 2:04 PM, Abdul Salam <salamka at gmail.com> wrote:

> CDR Repository Manager  logs shows the sftp transaction and I think two
> consecutive failures triggers an alert in syslog
>
> Sent from my iPhone
>
> On 23-Feb-2013, at 12:44 AM, "Erick B." <erickbee at gmail.com> wrote:
>
> I have noticed a difference to with the DRS and CDR SFTP jobs, going to a
> NetApp. DRS worked fine but CDR billing job had issues with NetApp and
> moved CDR to use Windows server with different SFTP server. Something on my
> to-do list of things to figure out one of these days...
>
>
> On Fri, Feb 22, 2013 at 1:06 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>> hmmm, never thought about collecting those. i'll go look right now. but
>> here's what I see from the syslog host we're sending events to:
>>
>> Feb 21 13:24:09 iptccm105.cs.uoguelph.ca 2272: : : 697: Feb 21
>> 18:24:09.952 UTC :  %CCM_CDR_REP-CDRREP-3-CDRFileDeliveryFailureContinues:
>> (s)FTP delivery of CDR files failed on retries. BillingServerAddress:
>> blackjack.cs.uoguelph.ca App ID:Cisco CDR Repository Manager Cluster ID:
>> Node ID:iptccm105
>>
>>
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>
>> ------------------------------
>> *From: *"Ryan Ratliff" <rratliff at cisco.com>
>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>> *Cc: *cisco-voip at puck.nether.net
>> *Sent: *Friday, February 22, 2013 2:01:13 PM
>> *Subject: *Re: [cisco-voip] Differences between DRS and CDR SFTP
>> activities
>>
>>
>> What do the logs for CDR Repository Manager (or CDR Agent, I don't recall
>> offhand which one does the sftp) say about why it's failing?   The only
>> immediate difference I can think of is the nature of the files being
>> written though that doesn't really explain why filesystem ownership has an
>> impact.
>>
>> -Ryan
>>
>> On Feb 22, 2013, at 1:42 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>>
>>
>> So, we've set up an SFTP server on a linux box and setup a (mounted)
>> filesystem where a user is not the owner, but part of the group that has rw
>> access. WinSCP works fine, user is able to write files. DRS is fine,
>> backups work fine. CDR billing server does not work, transfers fail with
>> partially written files and then others don't go through at all.
>>
>> The only way we got CDR transfers to work, was when use used a local
>> filesystem where the user was the owner used a user owned the mounted
>> filesystem it worked. Again, DRS works fine without any of these issues.
>>
>> Can anyone speak to the nuances between the DRS SFTP process and the CDR
>> SFTP process and why one would work and one would not?
>>
>>
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>
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