[cisco-voip] BAT CUCM 8.6 and 6.1 removing user groups from End user

[Collins, Matt]

Hi All,

I'm trying to bulk update 200+ users to remove both the Groups within the Permission information on the End User Configuration page, Currently assigned with Standard End User and Standard CTI enabled.

I have tried lots of CSV formats to do had no luck. All updates fail saying User Group : does not exist.  and the user still has both groups assigned.

USER ID

USER GROUP 1

USER_1

< None >

USER_1

<None>

USER_1

< none >

USER_1

<none>

USER_1

#

USER_1

F

USER_1

f

USER_1






I created a Dummy Group with no roles to try and replace the one of the groups but it just adds this group permission so then shows up with 3 groups, The template I import then on has user group set to < None >.

Completely deleting the user and adding them back in is not a option as we are LDAP sync'd

All I can find in the document is the ignore field using a special character but wont help in this particular scenario.


Regards


Matthew Collins
Systems Management - IPT
Linklaters LLP,

* Work + 44 20 7456 2353
* Mobile + 44 7827 806 179
* Matthew.Collins at Linklaters.com<mailto:Matthew.Collins at Linklaters.com>


________________________________
Any business communication, sent by or on behalf of Linklaters LLP or one of its affiliated firms or other entities (together "Linklaters"), is confidential and may be privileged or otherwise protected. If you receive it in error please inform us and then delete it from your system. You should not copy it or disclose its contents to anyone. Messages sent to and from Linklaters may be monitored to ensure compliance with internal policies and to protect our business. Emails are not secure and cannot be guaranteed to be error free. Anyone who communicates with us by email is taken to accept these risks.
Linklaters LLP is a limited liability partnership registered in England and Wales with registered number OC326345. It is a law firm authorised and regulated by the Solicitors Regulation Authority (www.sra.org.uk). The term partner in relation to Linklaters LLP is used to refer to a member of Linklaters LLP or an employee or consultant of Linklaters LLP or any of its affiliated firms or entities with equivalent standing and qualifications. Please refer to www.linklaters.com/regulation for important information on our regulatory position.
A list of Linklaters LLP members together with a list of those non-members who are designated as partners and their professional qualifications, may be inspected at our registered office, One Silk Street, London EC2Y 8HQ and such persons are either solicitors, registered foreign lawyers or European lawyers.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20130227/78f02c66/attachment.html>