[cisco-voip] (no subject)

Erick Wellnitz ewellnitzvoip at gmail.com
Wed Jan 2 14:15:26 EST 2013


Hello all and happy new year!

I'm having a database connection issue with CUEAC 8.6

At intermittent intervals the client is unable to connect with an error
saying it can not connect to the database. Tried repairing the DB from the
database management section of the web gui with no difference.  The only
thing that seems to resolve the issue temporarily is to restart the
attendant console server service.

I see a ton of the following in the log.

2/1/2013
7:50:23.034|M|"AmendContactNumber","Request","IPA:10.12.52.46","IPP:49986","NUR:N00100161"
2/1/2013
7:50:23.034|M|"AmendContactNumber","Fail(DB->ICDEC_INVALIDCONTACTNOREF)","IPA:10.12.52.46","IPP:49986","NUR:N00100161","CUR:CTH100081"
2/1/2013
7:50:33.093|M|"AmendContactNumber","Request","IPA:10.12.52.46","IPP:49986","NUR:N00100161"

Anyone seen this before?  TAC case 624321291 is open but I'm not having
much success getting more than silence from them.

Thanks!
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