[cisco-voip] Call Recording on CUCM

Robert Hass robhass at gmail.com
Wed Jan 2 20:47:04 EST 2013


Hi
My boss asked if we can enable call recording on our CUCM 8.6 (just CUCM
without Contact Center).
We considering two options of call recording
a) record all voice calls
b) record voice calls on demand - user can turn on/off recording via xml
application of softkey on the phone

My question : Are above scenarios of call recording are possible on CUCM ?
What else I need - probably server for call-recording with big amount of
storange and some additional software (Zoom ? Cisco ?)

thanks for help

Rob
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