[cisco-voip] Call Recording on CUCM

Robert Hass robhass at gmail.com
Thu Jan 3 08:14:12 EST 2013


We mostly have 7941 and 7945 ip phones. Are these both models have build-in
bridge ?

Rob


On Thursday, January 3, 2013, Erick B wrote:

> Yes, you'll need zoom or another 3rd party recording application.
>
> On recent cucm versions, you enable built in bridge on newer model phones
> then assign a recording profile to the DN on the phone you want to record.
> The recording has the IP address of recording server (sip trunk) the phone
> will send the audio to.
>
> You can do it the old way with span ports to on switches, depends on
> recording application you are using and where the phones are if span works
> easily or not.
>
> Sent from my iPhone
>
> On Jan 2, 2013, at 7:47 PM, Robert Hass <robhass at gmail.com <javascript:;>>
> wrote:
>
> > Hi
> > My boss asked if we can enable call recording on our CUCM 8.6 (just CUCM
> without Contact Center).
> > We considering two options of call recording
> > a) record all voice calls
> > b) record voice calls on demand - user can turn on/off recording via xml
> application of softkey on the phone
> >
> > My question : Are above scenarios of call recording are possible on CUCM
> ? What else I need - probably server for call-recording with big amount of
> storange and some additional software (Zoom ? Cisco ?)
> >
> > thanks for help
> >
> > Rob
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net <javascript:;>
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
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