[cisco-voip] Call Recording on CUCM

[Robert Hass]

Thanks for info
Are you recording allcalls or only selected DNs ?
Is it possible to on/off recording by user using some XML application or
soft key on user's phone ?

Rob

On Thursday, January 3, 2013, Orr, Jeff B. wrote:

>  Hi Rob,****
>
> ** **
>
> I just went through this for our environment. Call manager will provide
> the backend requirements to do recordings. However, you will need a 3rdparty software to actually record and store the calls.
> ****
>
> ** **
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> We evaluated several options and went with Zoom. It is a nice, Linux based
> recording software. It fully supports spanless recordings and can function
> as record all the time or on-demand recording. It does this by actually
> recording every call, and then allowing a user to press a service button to
> record a call that occurred earlier. ****
>
> ** **
>
> Jeff ****
>
> ** **
>
> ** **
>
> ____________________________________****
>
> Jeff Orr****
>
> Technical Services - Network Engineer****
>
> Park National Corporation (AMEX: PRK)****
>
> ** **
>
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> *From:* cisco-voip-bounces at puck.nether.net <javascript:_e({}, 'cvml',
> 'cisco-voip-bounces at puck.nether.net');> [mailto:
> cisco-voip-bounces at puck.nether.net <javascript:_e({}, 'cvml',
> 'cisco-voip-bounces at puck.nether.net');>] *On Behalf Of *Robert Hass
> *Sent:* Wednesday, January 02, 2013 8:47 PM
> *To:* cisco-voip
> *Subject:* [cisco-voip] Call Recording on CUCM****
>
> ** **
>
> Hi****
>
> My boss asked if we can enable call recording on our CUCM 8.6 (just CUCM
> without Contact Center).****
>
> We considering two options of call recording****
>
> a) record all voice calls****
>
> b) record voice calls on demand - user can turn on/off recording via xml
> application of softkey on the phone****
>
> ** **
>
> My question : Are above scenarios of call recording are possible on CUCM ?
> What else I need - probably server for call-recording with big amount of
> storange and some additional software (Zoom ? Cisco ?)****
>
> ** **
>
> thanks for help****
>
> ** **
>
> Rob****
>
> ** **
>
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