[cisco-voip] Check constraint error adding home/mobile phone to personal address book

[Erick B]

Thanks Wes. 

Yes, I've asked them to reduce number of entries. The user id also has a hyphen in it. I was able to add entries with another user fine but that user only had a dozen entries and the problem user has 163. It updates via phone service on phone.

Sent from my iPhone

On Jan 9, 2013, at 10:59 AM, Wes Sisk <wsisk at cisco.com> wrote:

> Cryptic but looks resolved by CSCso80710. Something about constraints on the number of entries enforced both in PAB java code and the database.
> 
> on casual inspection it looks like use fewer entries or upgrade.
> 
> I had to update the bug so it will take 24 hours to appear in Bug Toolkit.
> 
> /wes
> 
> On Jan 7, 2013, at 2:04 PM, Erick B. wrote:
> 
> Anyone seen this before?
> 
> Not finding any bug for this at moment. 
> 
> When a user tries to add a home/mobile to their personal address book via web page they get the following error. They can do this fine on the phone itself.  This user has over 100 entries in their PAB, any limitation on that? 
> 
> Update failed. Check constraint (informix.cc_personalphonebook_personalfastdialindex) failed
> 
> Version is 6.1.2.1000-13 (I know its old and needs upgrading). 
> 
> Thanks,
> Erick
> 
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