[cisco-voip] FWD one Ext to Another

[Joel Perez]

Hi Dave,

If i'm understanding what you want to do correctly then you can just do a
CFWA on old ext 1212 to 1702. That way any call that comes into 1212 will
be sent to the new one of 1702.
You can also do a translation pattern from 1212 to 1702.
As far as Unity you can keep the VMB for 1212 and just add 1702 as an
alternate or vice-versa.

Joel P


On Fri, Jan 11, 2013 at 1:32 PM, David Zhars <dzhars at gmail.com> wrote:

> Old user had ext 1212 (and this is a DID, so people can call directly from
> the outside).
> New user has ext 1702.
>
> What I want is:
>
> Internally: User dials 1212, phone rings at 1702.
> Internally: Reception takes a call, transfers it with TRANS **1212 TRANS,
> call goes to 1702 voicemail.
>
> Externally: Someone calls 555-1212 and the call lands internally at 1702.
>
> Some of this I know how to do, I am not sure about the transfer to
> voicemail of the old extension and have it land at the new ext VM.
>
> Appreciate any help!
>
> Dave
>
> UCM 8.0, Unity 8.0
>
>
>
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