[cisco-voip] FWD one Ext to Another

[Ryan Ratliff]

Unity call routing rule to send calls from 1212 to 1702, should be pretty straight forward.

-Ryan

On Jan 11, 2013, at 1:32 PM, David Zhars <dzhars at gmail.com> wrote:

Old user had ext 1212 (and this is a DID, so people can call directly from the outside).
New user has ext 1702.

What I want is:

Internally: User dials 1212, phone rings at 1702.
Internally: Reception takes a call, transfers it with TRANS **1212 TRANS, call goes to 1702 voicemail.

Externally: Someone calls 555-1212 and the call lands internally at 1702.

Some of this I know how to do, I am not sure about the transfer to voicemail of the old extension and have it land at the new ext VM.

Appreciate any help!

Dave

UCM 8.0, Unity 8.0


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