[cisco-voip] Mobility Issue

[Ryan Ratliff]

Do you get similar behavior if you just hold and resume the call outside SNR features?  

-Ryan

On Jan 14, 2013, at 4:18 PM, Dane Newman <dane.newman at gmail.com> wrote:

Using keyboard-interactive authentication.                                      
Password:                                                                       

Cisco3825#                                                                      
Cisco3825#sh ver                                                                
Cisco IOS Software, 3800 Software (C3825-ADVENTERPRISEK9_IVS_LI-M), Version 15.1
(4)M5, RELEASE SOFTWARE (fc1)                                                  
Technical Support: http://www.cisco.com/techsupport                            
Copyright (c) 1986-2012 by Cisco Systems, Inc.                                  
Compiled Tue 04-Sep-12 17:25 by prod_rel_team                                   

ROM: System Bootstrap, Version 12.4(13r)T10, RELEASE SOFTWARE (fc1)             

Cisco3825 uptime is 1 week, 1 day, 1 hour, 38 minutes                           
System returned to ROM by power-on                                              
System image file is "flash:c3825-adventerprisek9_ivs_li-mz.151-4.M5.bin"       
Last reload type: Normal Reload                                                


This product contains cryptographic features and is subject to United           
States and local country laws governing import, export, transfer and            
use. Delivery of Cisco cryptographic products does not imply                    
third-party authority to import, export, distribute or use encryption.          
Importers, exporters, distributors and users are responsible for                
compliance with U.S. and local country laws. By using this product you          
agree to comply with applicable laws and regulations. If you are unable         
to comply with U.S. and local laws, return this product immediately.            

A summary of U.S. laws governing Cisco cryptographic products may be found at:  
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html                          

If you require further assistance please contact us by sending email to         
export at cisco.com.                                                               

Cisco 3825 (revision 1.2) with 1011712K/36864K bytes of memory.                
Processor board ID FTX1237A1T0                                                  
2 Gigabit Ethernet interfaces                                                  
2 Channelized T1/PRI ports                                                     
1 Virtual Private Network (VPN) Module                                          
DRAM configuration is 64 bits wide with parity enabled.                         
479K bytes of NVRAM.                                                            
500472K bytes of ATA System CompactFlash (Read/Write)                           


License Info:                                                                  

License UDI:                                                                    

-------------------------------------------------                               
Device#   PID                   SN             

Sent from my mobile device

On Jan 14, 2013, at 4:11 PM, Kenneth Hayes <kennethwhayes at gmail.com> wrote:

> What version of code are you running on the CUBE?
> 
> Sent from my iPhone
> 
> On Jan 14, 2013, at 3:43 PM, Dane Newman <dane.newman at gmail.com> wrote:
> 
>> Hello
>> 
>> I have an issue when users are connected to a call and  hit the mobility soft key button on 9971 phones when a call is active, the phone system rings on the mobile number configured in the system.  When they pick up the the mobile number it just plays what sounds like hold music on both ends of the call (I believe this music is coming from cucm but I haven't heard it before) instead of providing 2 way voice.
>> 
>> In another senario with what I believe is the same issue. If a user picks up on there cell phone first (using single number reach) opposed to the deskphone the call is connected with 2 way voice and no issues exist.  If the user then hangs up his cell phone with the intent to take the call on his deskphone the calling party starts hearing the hold music.  Once the user picks up the call on his deskphone he hears nothing but the calling party is still hearing the hold music.  It is not working as intended where 2 way voice happens once the user hangs up his mobile phone and picks up on his deskphone 2 way voice should happen.
>> 
>> My topology is as follows..
>> 
>> 
>> PSDN --> SIP TRUNK FROM ITSP --> 3825 CUBE --->CUCM -->DESKPHOHE
>> 
>> Calls are sent back out the SIP trunk to the ITSP when using mobile connect/snr.
>> 
>> Does anyone have any ideas how I can make 2 way voice happen instead of the hold music when the calls are picked up?
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20130114/300195a6/attachment.html>