[cisco-voip] VG224 to RightFax communication error issue

[Kalyan Iyer (AM)]

I have a customer that has the following setup

Analog Fax -- > VG224 ---SCCP--- > CUCM ---H323--- > RightFax (virtual server)
Or
Analog Fax --- > EVM card on router --- H323 --- > CUCM ---H323--- > RightFax (virtual server)

When they try to fax in to the RightFax server in both the scenarios, they hear the fax tone but get a communication error. I was told that when they were using SIP between CUCM and RightFax, it worked well. They are however able to fax out from the RightFax server to the fax machine.

The VG224 configuration is attached. Any help will be appreciated.

Thanks

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