[cisco-voip] VG224 to RightFax communication error issue

Carlo carlo_calabrese2006 at yahoo.com
Fri Jan 18 21:14:25 EST 2013


I have had problems with the 15 code and faxing. I move most of mine back to 12 code. one thing you can check is do a show voice call status and watch to make sure it goes to g711uaw then to T38.

I have also set my fallback to cisco

Sent from my iPad

On Jan 18, 2013, at 10:48 AM, "Kalyan Iyer (AM)" <kalyan.iyer at dimensiondata.com> wrote:

> I have a customer that has the following setup
>  
> Analog Fax -- > VG224 ---SCCP--- > CUCM ---H323--- > RightFax (virtual server)
> Or
> Analog Fax --- > EVM card on router --- H323 --- > CUCM ---H323--- > RightFax (virtual server)
>  
> When they try to fax in to the RightFax server in both the scenarios, they hear the fax tone but get a communication error. I was told that when they were using SIP between CUCM and RightFax, it worked well. They are however able to fax out from the RightFax server to the fax machine.
>  
> The VG224 configuration is attached. Any help will be appreciated.
>  
> Thanks
>  
>  
> <Vg224-updt.txt>
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