[cisco-voip] VG224 to RightFax communication error issue

[Buchanan, James]

I had the same problems using MGCP recently and H323. I upgraded to 15.1(4)M4 (I think) AND changed to T.38 version 3. This fixed my issues.


James Buchanan | Sr. Network Engineer
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kalyan Iyer (AM)
Sent: Friday, January 18, 2013 8:49 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] VG224 to RightFax communication error issue

I have a customer that has the following setup

Analog Fax -- > VG224 ---SCCP--- > CUCM ---H323--- > RightFax (virtual server)
Or
Analog Fax --- > EVM card on router --- H323 --- > CUCM ---H323--- > RightFax (virtual server)

When they try to fax in to the RightFax server in both the scenarios, they hear the fax tone but get a communication error. I was told that when they were using SIP between CUCM and RightFax, it worked well. They are however able to fax out from the RightFax server to the fax machine.

The VG224 configuration is attached. Any help will be appreciated.

Thanks


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