[cisco-voip] Unity Connection SMTP domain change

[Heim, Dennis]

The other caveat of changing it is if you ever want to use speechview.

Dennis Heim | Sr. Unified Collaboration Team Lead
World Wide Technology | 314.212.1814 | dennis.heim at wwt.com<mailto:dennis.heim at wwt.com>
"Creating Impact, Ignition & Scalability"

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike
Sent: Wednesday, January 23, 2013 7:55 PM
To: 'Chris Ward (chrward)'; 'Jason Aarons (AM)'; 'cisco voip'
Subject: Re: [cisco-voip] Unity Connection SMTP domain change

Thanks Chris I presented this to the customer and let them make the call.

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Chris Ward (chrward)
Sent: Tuesday, January 22, 2013 9:58 AM
To: Jason Aarons (AM); Mike ; 'cisco voip'
Subject: Re: [cisco-voip] Unity Connection SMTP domain change

Leave your SMTP different. You need it for routing to work correctly.

The way to work around this is to setup an email address policy that associates the connection email address with the corporate email address and sets the corp email address as the default. Screenshots attached.

+Chris
Unity Connection TME

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Monday, January 21, 2013 11:31 PM
To: Mike ; 'cisco voip'
Subject: Re: [cisco-voip] Unity Connection SMTP domain change

If you are never going to have another CXN cluster and won't need Unity Networking then change the SMTP domain to match.

Many small customer's will never go beyond a single CXN cluster.

Else it's working as designed by Cisco and talk to your Cisco Account Manager about a Product Enhancement Request (PERS) :)

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike
Sent: Monday, January 21, 2013 10:14 PM
To: 'cisco voip'
Subject: [cisco-voip] Unity Connection SMTP domain change


Hi all. I have an issue where Unity connection 8.6 using single inbox sends an email with username at unitycx.domain.com<mailto:username at unitycx.domain.com>, but the users real email is username at domain.com<mailto:username at domain.com>

Users want to be able to forward and reply to voicemails in there email boxes to other users.

I read that changing the SMTP domain is a huge no no. Any ideas on how to get Unity cx to send with username at domain.com<mailto:username at domain.com>? I've created SMTP proxy addresses for everyone, but it still sends it with the unitycx.domain.com.

Thanks,
Mike


itevomcid
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