[cisco-voip] Unity Connection SMTP domain change

[Mike]

Thanks Chris I presented this to the customer and let them make the call. 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Chris Ward
(chrward)
Sent: Tuesday, January 22, 2013 9:58 AM
To: Jason Aarons (AM); Mike ; 'cisco voip'
Subject: Re: [cisco-voip] Unity Connection SMTP domain change

 

Leave your SMTP different. You need it for routing to work correctly.

 

The way to work around this is to setup an email address policy that
associates the connection email address with the corporate email address and
sets the corp email address as the default. Screenshots attached.

 

+Chris

Unity Connection TME

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Monday, January 21, 2013 11:31 PM
To: Mike ; 'cisco voip'
Subject: Re: [cisco-voip] Unity Connection SMTP domain change

 

If you are never going to have another CXN cluster and won't need Unity
Networking then change the SMTP domain to match.  

 

Many small customer's will never go beyond a single CXN cluster.

 

Else it's working as designed by Cisco and talk to your Cisco Account
Manager about a Product Enhancement Request (PERS) J

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike 
Sent: Monday, January 21, 2013 10:14 PM
To: 'cisco voip'
Subject: [cisco-voip] Unity Connection SMTP domain change

 

 

Hi all. I have an issue where Unity connection 8.6 using single inbox sends
an email with username at unitycx.domain.com, but the users real email is
username at domain.com

 

Users want to be able to forward and reply to voicemails in there email
boxes to other users. 

 

I read that changing the SMTP domain is a huge no no. Any ideas on how to
get Unity cx to send with username at domain.com? I've created SMTP proxy
addresses for everyone, but it still sends it with the unitycx.domain.com.

 

Thanks,

Mike



itevomcid 

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