[cisco-voip] Unity Connection SMTP domain change

[Bill Talley]

Since Single Inbox was released, this is the first definitive
recommendation I've seen on this.  All other documents said if you were
using Viewmail, it was acceptable to change the smtp domain, but if not
using Viewmail, don't change it... Something along those lines, but the
documentation wasn't definitive as to whether it was ok to do or a no-no
(aka it was contradictory) </rambling>

This is a positive step along those lines.

Thanks Chris!  I really appreciate your participation on this list (and
Ryan's, Wes', etc).

Sent from an Apple iOS device with very tiny touchscreen input keys.
 Please excude my typtos.

On Jan 22, 2013, at 9:04 AM, "Chris Ward (chrward)" <chrward at cisco.com>
wrote:

  Leave your SMTP different. You need it for routing to work correctly.



The way to work around this is to setup an email address policy that
associates the connection email address with the corporate email address
and sets the corp email address as the default. Screenshots attached.



+Chris

Unity Connection TME



*From:* cisco-voip-bounces at puck.nether.net [
mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
*On Behalf Of *Jason Aarons (AM)
*Sent:* Monday, January 21, 2013 11:31 PM
*To:* Mike ; 'cisco voip'
*Subject:* Re: [cisco-voip] Unity Connection SMTP domain change



If you are never going to have another CXN cluster and won’t need Unity
Networking then change the SMTP domain to match.



Many small customer’s will never go beyond a single CXN cluster.



Else it’s working as designed by Cisco and talk to your Cisco Account
Manager about a Product Enhancement Request (PERS) J



*From:* cisco-voip-bounces at puck.nether.net [
mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
*On Behalf Of *Mike
*Sent:* Monday, January 21, 2013 10:14 PM
*To:* 'cisco voip'
*Subject:* [cisco-voip] Unity Connection SMTP domain change





Hi all. I have an issue where Unity connection 8.6 using single inbox sends
an email with username at unitycx.domain.com, but the users real email is
username at domain.com



Users want to be able to forward and reply to voicemails in there email
boxes to other users.



I read that changing the SMTP domain is a huge no no. Any ideas on how to
get Unity cx to send with username at domain.com? I’ve created SMTP proxy
addresses for everyone, but it still sends it with the unitycx.domain.com.



Thanks,

Mike



itevomcid

<smtp3[6].png>

<smtp2_001[4].png>

<smtp1_001[2].png>

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