[cisco-voip] HuntListExhausted

[Sebastian Hagedorn]

Hi,

I'm relatively new to VoIP, but have more than 10 years of experience as a 
Cisco network admin. We have been running CUCM, CUC and CUP, all version 
8.6, since September 2012. All is seemingly running well, so now I'm trying 
to understand the few alerts I'm seeing. Here's one:

Jan 17 11:55:31 ccm3 19: : ccm: 140892: ccm3: Jan 17 2013 10:55:31.173 UTC 
:  %UC_-3-UNKNOWN_ALARM:HuntListExhausted: 
%[HuntListName=DE-CGN-1ST-LEVEL-HELPDESK-HL][AppID=Cisco 
CallManager][ClusterID=StandAloneCluster][NodeID=ccm3]:

The configuration for the hunt pilot redirects both Forward Hunt No Answer 
and Forward Hunt Busy to the hunt pilot itself. The Forward Maximum Hop 
Count Required Field is 12 (default). According to the documentation the 
hunt should continue for up to 30 minutes. The are three DNs in the line 
group attached to the hunt list.

Here's my question: under what set of circumstances is this alert triggered 
given the config outlined above? What's the result for the outside caller?

Thanks,
Sebastian
-- 
    .:.Sebastian Hagedorn - Weyertal 121 (Gebäude 133), Zimmer 2.02.:.
                 .:.Regionales Rechenzentrum (RRZK).:.
   .:.Universität zu Köln / Cologne University - ✆ +49-221-470-89578.:.
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