[cisco-voip] Configuring MoH ressources

[Anthony Holloway]

Hello Reto,

To give you an answer on why you lost MOH when you created your MRG/MRGLs,
it's because when any Media Resource is not explicitly placed into an MRG,
it is considered to be available globally to the whole system.  Thus making
your MOH servers available to your users.  But once you place a Media
Resource into an MRG, it removes it from the global scope, and limits its
availability to only those devices which have an MRG/MRGL containing the
Media Resource.

That concept is explain in the SRND under the Media Resource section.
Direct link below, check the first bullet point:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/media.html#wp1254577
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*

The whole Media Resource section of the SRND is a good read.  I recommend
that plus the MOH section of the Features and Service Guide:
http://www.cisco.com/en/US/customer/docs/voice_ip_comm/cucm/admin/8_0_2/ccmfeat/fsmoh.html

I hope that helps.



On Mon, Jul 8, 2013 at 9:31 AM, Reto Gassmann <voip at mrga.ch> wrote:

> Hello group
>
> we run a CUCM Cluster 8.0(3a) with 8 Servers.
> On every server MoH is enabled and I see under Media ressources / Music on
> Hold Server 8 MoH server. All of them are in the Device Pool Default and
> registered to the publisher (Status Registered with [Name of publisher]).
> What is the recommended configuration for the media ressources (ANN, CFB,
> MOH)?
> Is there a manual on how to configure MoH and other media ressouces in
> order to work properly? I ask because as soon as I configure a MRG with all
> the MoH Ressources and add the MRG to a MRGL I no longer have MoH when a
> user puts a call on hold.
>
> Thanks for feedback
> Regards Reto
>
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