[cisco-voip] Configuring MoH ressources

[Ryan Ratliff]

Did you take the final step to assign the MRGL the phones?  By default any device can access a media resource that is not in any MRG.  This is probably how your MOH is working currently, so when you stick your media resources into an MRG/MRGL but don't set the phones to use it you get no MOH.  Don't forget to reset the phones.

-Ryan

On Jul 8, 2013, at 10:31 AM, Reto Gassmann <voip at mrga.ch> wrote:

Hello group

we run a CUCM Cluster 8.0(3a) with 8 Servers.
On every server MoH is enabled and I see under Media ressources / Music on Hold Server 8 MoH server. All of them are in the Device Pool Default and registered to the publisher (Status Registered with [Name of publisher]).
What is the recommended configuration for the media ressources (ANN, CFB, MOH)?
Is there a manual on how to configure MoH and other media ressouces in order to work properly? I ask because as soon as I configure a MRG with all the MoH Ressources and add the MRG to a MRGL I no longer have MoH when a user puts a call on hold.

Thanks for feedback
Regards Reto
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