[cisco-voip] CME and abbreviated dialling issue

Andy andy.carse at gmail.com
Thu Jul 18 15:06:44 EDT 2013


Ok, I have an issue thats driving me mad.

I have a CME its v8.6 and there seems to be an issue with abbreviated 
dialling using the Bulk-Speed-dial
here is the cme config

telephony-service
  no auto-reg-ephone
  authentication credential admin cisco
  max-ephones 20
  max-dn 60
  ip source-address 172.31.102.3 port 2000
  service phone webaccess 0
  url services http://172.31.102.4/voiceview/common/login.do
  url authentication http://172.31.102.3/CCMCIP/authenticate.asp
  load 7970 SCCP70.9-1-1SR1S.loads
  time-zone 22
  time-format 24
  date-format dd-mm-yy
  bulk-speed-dial list 0 flash:List0.txt
  bulk-speed-dial list 1 flash:List1.txt
  bulk-speed-dial list 2 flash:List2.txt
  bulk-speed-dial list 3 flash:List3.txt
  bulk-speed-dial list 4 flash:List4.txt
  bulk-speed-dial list 5 flash:List5.txt
  bulk-speed-dial list 6 flash:List6.txt
  bulk-speed-dial list 7 flash:List7.txt
  bulk-speed-dial list 8 flash:List8.txt
  bulk-speed-dial list 9 flash:List9.txt
  bulk-speed-dial prefix *
  voicemail 5600
  max-conferences 4 gain -6
  moh music-on-hold.au
  multicast moh 239.1.1.10 port 16384
  web admin system name admin password cisco
  dn-webedit
  time-webedit
  transfer-system full-consult
  transfer-pattern ....
  transfer-pattern 9T
  fac standard
  create cnf-files version-stamp Jan 01 2002 00:00:00

ephone  2
  mac-address 0019.AA96.D6C1
  ephone-template  1
  type 7970
  keep-conference
  button  1:5
!
!
!
ephone  3
  mac-address 0019.AA96.D6BF
  ephone-template  1
  type 7970
  keep-conference
  button  1:6

ephone-dn  5  dual-line
  number 7811
  pickup-group 1
  description 7811
  name D Cosham
!
!
ephone-dn  6  dual-line
  number 7812
  pickup-group 2
  description 7812
  name S Christmas

Only some of the lists work and I can't for the life of me work out why, 
the lists have exactly the same numbers in them.
so *202, *502, *702, *802, *902 work the others dont.

this is the contents of the ListX.txt file

02,7811,some data,,append
03,7811
04,7811,,,,


any pointers would be gratefully received.


-- 
Regards

Andy



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