[cisco-voip] 7835-H2 stuck at apply BIOS and RAID Firmware???

Erick Wellnitz ewellnitzvoip at gmail.com
Wed Jul 24 12:54:37 EDT 2013


Yeah, this incident the servers just stopped responding before the OS
loaded. They weren't looping.

Glad you got it resolved.


On Wed, Jul 24, 2013 at 11:39 AM, Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

>  FYI,****
>
> Swapping the adapter got me back in working server order****
>
> Erick,****
>
> I wasn’t even completing the boot process previously so might be a bit
> different, regardless never had the change to try that solution, will keep
> it in mind if this happens again.****
>
> ** **
>
> ** **
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>
> 1965 Greenspring Drive
> Timonium, MD 21093
>
> voice. 410.252.8830
> fax.  410.252.9284
>
> Twitter <http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>
> | Website <http://www.heliontechnologies.com/>  |  Email Support<support at heliontechnologies.com?subject=Technical%20Support%20Request>
> ****
>
> ** **
>
> ** **
>
> *From:* Erick Wellnitz [mailto:ewellnitzvoip at gmail.com]
> *Sent:* Wednesday, July 24, 2013 12:37 PM
> *To:* Matthew Loraditch
> *Cc:* Jason Aarons (AM); cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 7835-H2 stuck at apply BIOS and RAID
> Firmware???****
>
> ** **
>
> I saw something similar a number of months back.  I tried doing a standard
> maintenance window reboot and several of the servers looked like they came
> back up if you looked at the box but they were unpingable.  Power cycle
> with the power button did the same.****
>
>  ****
>
> I had to physically unplug the servers from power and then plug them back
> in and power up to resolve the problem.****
>
> ** **
>
> On Wed, Jul 24, 2013 at 6:56 AM, Matthew Loraditch <
> MLoraditch at heliontechnologies.com> wrote:****
>
>  Thanks, I have a spare of this entire server that we ended up after
> migrating another customer to UCS/VMWare, I’m going to send that adapter
> onsite and see what happens.****
>
>  ****
>
>  ****
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>
> 1965 Greenspring Drive
> Timonium, MD 21093
>
> voice. 410.252.8830
> fax.  410.252.9284
>
> Twitter <http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>
> | Website <http://www.heliontechnologies.com/>  |  Email Support<support at heliontechnologies.com?subject=Technical%20Support%20Request>
> ****
>
>  ****
>
>  ****
>
> *From:* Jason Aarons (AM) [mailto:jason.aarons at dimensiondata.com]
> *Sent:* Tuesday, July 23, 2013 10:46 PM
> *To:* Matthew Loraditch; cisco-voip at puck.nether.net
> *Subject:* RE: 7835-H2 stuck at apply BIOS and RAID Firmware???****
>
>  ****
>
> They should pull in HP support.  Sounds like a raid controller failure.  I
> would suggest swapping the raid controller before any wipe/reinstall!!  To
> avoid data loss they should involve HP immediately.****
>
>  ****
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
> *On Behalf Of *Matthew Loraditch
> *Sent:* Tuesday, July 23, 2013 9:48 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] 7835-H2 stuck at apply BIOS and RAID Firmware???**
> **
>
>  ****
>
>  ****
>
> I have a SW Only, HP DL380G5 (upgraded to 4GBs of RAM and 146GB HD), went
> to do a reboot yesterday and it didn’t recover, kept booting but looping at
> applying BIOS/RAID Firmware. TAC said we had to wipe and reinstall. Trying
> that now and setup is looping at same screen. BIOs is at latest version
> available (and that has been on the server for literally years now).****
>
> Has anyone seen anything like this? I have a feeling tomorrow is going
> involve a fight between TAC and HP support about replacing something.****
>
>  ****
>
>  ****
>
> Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA
>
> 1965 Greenspring Drive
> Timonium, MD 21093
>
> voice. 410.252.8830
> fax.  410.252.9284
>
> Twitter <http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>
> | Website <http://www.heliontechnologies.com/>  |  Email Support<support at heliontechnologies.com?subject=Technical%20Support%20Request>
> ****
>
>  ****
>
>  ****
>
>
>
> itevomcid ****
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip****
>
>  ** **
>
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