[cisco-voip] 7835-H2 stuck at apply BIOS and RAID Firmware???

[Matthew Loraditch]

FYI,
Swapping the adapter got me back in working server order
Erick,
I wasn't even completing the boot process previously so might be a bit different, regardless never had the change to try that solution, will keep it in mind if this happens again.


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


From: Erick Wellnitz [mailto:ewellnitzvoip at gmail.com]
Sent: Wednesday, July 24, 2013 12:37 PM
To: Matthew Loraditch
Cc: Jason Aarons (AM); cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7835-H2 stuck at apply BIOS and RAID Firmware???

I saw something similar a number of months back.  I tried doing a standard maintenance window reboot and several of the servers looked like they came back up if you looked at the box but they were unpingable.  Power cycle with the power button did the same.

I had to physically unplug the servers from power and then plug them back in and power up to resolve the problem.

On Wed, Jul 24, 2013 at 6:56 AM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
Thanks, I have a spare of this entire server that we ended up after migrating another customer to UCS/VMWare, I'm going to send that adapter onsite and see what happens.


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830<tel:410.252.8830>
fax.  410.252.9284<tel:410.252.9284>

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


From: Jason Aarons (AM) [mailto:jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>]
Sent: Tuesday, July 23, 2013 10:46 PM
To: Matthew Loraditch; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: 7835-H2 stuck at apply BIOS and RAID Firmware???

They should pull in HP support.  Sounds like a raid controller failure.  I would suggest swapping the raid controller before any wipe/reinstall!!  To avoid data loss they should involve HP immediately.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Tuesday, July 23, 2013 9:48 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] 7835-H2 stuck at apply BIOS and RAID Firmware???


I have a SW Only, HP DL380G5 (upgraded to 4GBs of RAM and 146GB HD), went to do a reboot yesterday and it didn't recover, kept booting but looping at applying BIOS/RAID Firmware. TAC said we had to wipe and reinstall. Trying that now and setup is looping at same screen. BIOs is at latest version available (and that has been on the server for literally years now).
Has anyone seen anything like this? I have a feeling tomorrow is going involve a fight between TAC and HP support about replacing something.


Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830<tel:410.252.8830>
fax.  410.252.9284<tel:410.252.9284>

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>




itevomcid

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