[cisco-voip] CCM 9.1 > Bulk Admin > Import 7916 fails on Module 1 column

[Adam Frankel]

Did you export using (1) Bulk Admin -> Import/Export -> Export or (2) 
BAT -> Phones ->  Export Phones?

If you exported using (1) You need to import using Bulk Admin -> 
Import/Export -> Import.

If you exported using (2) you need to *insert* using Bulk Admin -> 
Phones -> Insert Phones.

If the devices already exist  you need to select "Override existing 
configuration."

HTH,

Adam

------------------------------------------------------------------------
*From:* Erick B. <erickbee at gmail.com>
*Sent:* Wed, Jul 24, 2013 7:49:05 PM
*To:* Jason Aarons (AM) <jason.aarons at dimensiondata.com>
*CC:* "cisco-voip \(cisco-voip at puck.nether.net\)" 
<cisco-voip at puck.nether.net>
*Subject:* Re: [cisco-voip] CCM 9.1 > Bulk Admin > Import 7916 fails on 
Module 1 column

> Does it work fine if you add it by hand and not via BAT?
>
> What firmware version is the 7975 running, it is a 7975G right?
>
>
> On Wed, Jul 24, 2013 at 1:23 PM, Jason Aarons (AM) 
> <jason.aarons at dimensiondata.com 
> <mailto:jason.aarons at dimensiondata.com>> wrote:
>
>
>         CCM 9.1 > Bulk Admin > Import 7916 fails on Module 1 column
>         <https://supportforums.cisco.com/message/3959327#3959327>
>
>     CallManager 9.1
>
>     From the All Details CSV file I have;
>
>     Module 1
>
>     7916 24-Button Line Expansion Module
>
>     In the Job Scheduler error details I see;
>
>      SEPB4E9B08CDC63 ADD ON MODULE :: Error : 2304 This type of
>     expansion module is not supported by this device.
>
>      That mac address is a 7975 and the Device Type is Cisco 7975
>
>      I got the Module 1 details for the 7975 device from an Export All
>     Details J, how come it won't Import?
>
>     I opened TAC Case SR626761971
>
>
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>
>
>
>
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