[cisco-voip] Using DTMF # as input for Company Directory w/ CVP and ICM

[Ryan Burtch]

All:

I'm trying to use DTMF # as an input in a CVP Menu to direct callers to a
company directory.  I have already changed the VXML termchar value to A, in
CVP Studio, but when I try to add Call.user.microapp.caller_input==#  to my
if statement in ICM, it gives me an error (see below).

Does anyone know the proper config in ICM to get it to access the CED of #
when returning from CVP?



Sincerely,

Ryan Burtch

[image: Inline image 1]
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