[cisco-voip] Using DTMF # as input for Company Directory w/ CVP and ICM

[Anthony Holloway]

I'm no UCCE person, but would it require the value to be enclosed in quotes?

Example: Call.user.microapp.caller_input == "#"

How does it look when you want to check equality for a numeric value?

Example:  Call.user.microapp.caller_input == 1  OR
Call.user.microapp.caller_input == "1"


On Tue, Jul 30, 2013 at 10:39 AM, Ryan Burtch <rburtch3 at gmail.com> wrote:

> All:
>
> I'm trying to use DTMF # as an input in a CVP Menu to direct callers to a
> company directory.  I have already changed the VXML termchar value to A, in
> CVP Studio, but when I try to add Call.user.microapp.caller_input==#  to my
> if statement in ICM, it gives me an error (see below).
>
> Does anyone know the proper config in ICM to get it to access the CED of #
> when returning from CVP?
>
>
>
> Sincerely,
>
> Ryan Burtch
>
> [image: Inline image 1]
>
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>
>
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