[cisco-voip] vg224 sanity check

[Carlo Calabrese]

Can you check your mgcp config. Do you have

Mgcp default-package fxr-package

 

This will cause problems with faxes training up.

 

Carlo

 

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: Thursday, June 13, 2013 5:57 AM
To: Cisco VOIP
Subject: [cisco-voip] vg224 sanity check

 

Good morning!

 

I have a remote campus with 1 VG224 (SCCP controlled) and a handful of ATA's for analog service to fax machines etc.

 

IT staff on-site is complaining now that faxes on the VG can no longer send faxes (they fail usually during the first page), whereas faxes via ATA are ok oddly enough.

 

Kicker to me is they've also stated that even faxes between two devices on the VG224 are having the same issue.

 

To me this along with the ATA's actually working OK seems to make a PRI or network issue less likely although not ruling it out in case they are just reporting things wrong to me. They also say no changes were made to gateway (which I believe cause they prob don't have the login for it) or on their CUCM.

 

My question though for anyone familiar with these is, if two devices on the gateway are talking to each other via FXS ports, is this signal just getting switched natively on the gateway? Is any signal conversion happening or DSP's engaged at this point, assuming there aren't any conferencing or such going on?

 

Thanks!

 

-- 
Ed Leatherman

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20130613/1ce97742/attachment.html>