[cisco-voip] vg224 sanity check

Erick Wellnitz ewellnitzvoip at gmail.com
Thu Jun 13 10:21:57 EDT 2013


Are you able to capture traffic from the ethernet port of the VG224 to make
sure RTP traffic is not leaving the 224 for some reason?  It would also
show if SCCP is working to the CUCM.  I have seen issues with the 202 and
204 where the device shows registered but the signaling traffic was not
being passed.


On Thu, Jun 13, 2013 at 8:59 AM, Scott Voll <svoll.voip at gmail.com> wrote:

> Ed--
>
> Did any of your Faxes get replaced?  Sound like you might have gotten a
> new Fax with Super G3 and ECM turned on.  YMMV.
>
> Scott
>
>
> On Thu, Jun 13, 2013 at 5:56 AM, Ed Leatherman <ealeatherman at gmail.com>wrote:
>
>> Good morning!
>>
>> I have a remote campus with 1 VG224 (SCCP controlled) and a handful of
>> ATA's for analog service to fax machines etc.
>>
>> IT staff on-site is complaining now that faxes on the VG can no longer
>> send faxes (they fail usually during the first page), whereas faxes via ATA
>> are ok oddly enough.
>>
>> Kicker to me is they've also stated that even faxes between two devices
>> on the VG224 are having the same issue.
>>
>> To me this along with the ATA's actually working OK seems to make a PRI
>> or network issue less likely although not ruling it out in case they are
>> just reporting things wrong to me. They also say no changes were made to
>> gateway (which I believe cause they prob don't have the login for it) or on
>> their CUCM.
>>
>> My question though for anyone familiar with these is, if two devices on
>> the gateway are talking to each other via FXS ports, is this signal just
>> getting switched natively on the gateway? Is any signal conversion
>> happening or DSP's engaged at this point, assuming there aren't any
>> conferencing or such going on?
>>
>> Thanks!
>>
>> --
>> Ed Leatherman
>>
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>>
>
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