[cisco-voip] UCCX IVR Campaign with SIP GW

shary shary shaary1 at hotmail.com
Sat Jun 15 07:01:51 EDT 2013


Hi Folks, I have to implement the UCCX IVR based outbound campaign and as per the UCCX admin guide it says we need SIP Gateway to make it run. Customer does not have SIP trunk but E1 and FXO port. Therefore, the question is, is SIP GW configuration require only between UCCX and GW or we need SIP Trunk as well between Service Provider and voice GW.

Thanks in advance. 		 	   		  
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